Cloud-based Contact Center Featured Article
Cloud Sherpas Purchases California-Based Cloud Solution Consultancy CloudTrigger
December 26, 2012
By Deepika Mala, TMCnet Contributor
Cloud Sherpas, a cloud services brokerage, has successfully completed the acquisition of CloudTrigger, a top California-based cloud solution consultancy focused on helping organizations implement and customize CRM solutions in the cloud.
"We are excited to bring CloudTrigger, with its significant business and technical expertise, into the Cloud Sherpas fold," said David Northington, CEO at Cloud Sherpas, in a statement. "Carter and his team are true cloud professionals with tremendous depth of knowledge and a successful track record."
With this acquisition, Cloud Sherpas will now be able to further capitalize on cloud CRM implementation and customization opportunities in North America and abroad.
Officials said the acquisition will also strengthen Cloud Sherpas' position in the West, support its ability to service clients needing customer service and call center support, and provide key assets to enable vertical market solutions.
"We are thrilled to be joining forces with Cloud Sherpas, whose reputation for innovation and customer service is unparalleled among CSBs," said Carter Wigell, president at CloudTrigger. "The collective experience of Cloud Sherpas and CloudTrigger further differentiates us as one of the few firms that have the depth of experience and technical expertise to help companies fully leverage the flexibility and functionality of the cloud."
Headquartered in Southern California, CloudTrigger boasts of major clientele including AOL (News 
- Alert), USA Today and Riverbed. It has deep implementation expertise in Salesforce Service Cloud and is the creator of G2Maps, a geographic mapping analytics and visualization app available on the Salesforce AppExchange.
In related TMC (News - Alert) news, CloudTrigger releases G2Analytics, an analytics and business intelligence application that delivers BI capabilities with unmatched speed, scalability and cost advantage.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Rachel Ramsey
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